Senior QA Automation Engineer
Direct Response Technologies currently seeks a Senior QA Automation Engineer. The position will be responsible to develop and automate test cases for our software products as well as lead, develop a maintainable automation framework, and routinely perform load/stress testing on our systems. Additional responsibilities will be to train and mentor our in-house QA personnel on automated products and best practices.
Skills:
Extensive experience setting up Mercury tools
Extensive experience developing automated framework/templates
Extensive experience automating manual test cases
Experience automating test cases for web-based applications
Extensive experience load testing web-based applications
Extensive experience in PHP (a plus)
Extensive experience MySQL (a plus)
Training
Train QA staff to write automated test plans
Ability to make sound recommendations based on experience and industry best practices
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Director of Sales & Marketing: Sales Department
Manage a team of 5-10 sales people and two managers to achieve individual and group goals
Grow sales team
Develop and implement a business development strategy to grow prospects
Increase total revenue of initial sale
Increase total revenue of services sold to overall customer base
Build an international sales team focused on EMEA and growing to APAC
Oversee management of advertising network and grow revenue dramatically
Plan and manage all marketing events
Develop and execute company advertising strategy
Develop and implement marketing materials
Coordinate and develop PR materials
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Customer Service/Tech Support Engineer: Customer Service Group
Provide support and assistance for clients using our products and services
Respond to client's help desk tickets via e-mail and phone
Regular interaction with clients to understand their issue and find a solution
Act as a liaison between the client and our development staff for high-end technical issues
Prioritize customer issues based on severity and follow up accordingly
Multi-task several support issues at once
Acquire and maintain detailed knowledge of all Direct Response supported products
One-on-one online training of product features
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Graphic Designer: Consulting Service Group
Provide technical assistance for clients on our DirectTrack product
Respond to client’s help desk tickets via e-mail and phone
Candidates should have customer support experience or a willingness to work with clients. This position requires a degree of direct client contact.
Creating, testing and maintaining the look and feel of the various company verticals.
Work alongside a programming team to develop animation, web GUIs, supporting graphics, and final products
Develop graphics and web pages for use in web-based products along with the understanding and creation of high-end print design for collateral creation
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Technical Consultant: Consulting Service Group
Provide technical assistance for clients on our DirectTrack product
Respond to client’s help desk tickets via e-mail and phone
Candidates should have customer support experience or a willingness to work with clients. This position requires a degree of direct client contact.
Use troubleshooting and problem solving skills to replicate users tech problems, identify and correct the issue, and clearly communicate the solution
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Account Executive, Entry Level: Sales
Experience in one of the following disciplines: web-based software applications, affiliate programs, online advertising or other related products and services
Previous experience providing online technical or customer support, a plus
Applicants must be comfortable providing phone-based (via web meeting services) and face-to-face software demonstrations
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